Bachelor of Arts in Mass Communications
• Virtual Assistant Customer Service Associates with over 3 years of experience in telephone customer service, including sales, tech support and customer care.
• Develop online brand strategies for online marketing of e-commerce sites
• Familiar with major customer service software, conflict resolution.
• Possess with a positive attitude
My name is Jennelyn (Joan), and I am here to help you with your administrative tasks and be your Personal Assistant. I have a wide variety of skills in different areas. I am an experienced Virtual Assistant Customer Service Associate with a degree in Bachelor of Science in Computer Application. I have demonstrated working experiences in this field with over three years of experience in telephone customer service, including sales, tech support, and customer care. I am skilled in effectively communicating to customers, providing technical support and sales assistance. I do these administrative tasks efficiently and on time. I respond to emails, schedule meetings, organize schedules, and a lot more. Consequently, I possess a positive attitude, which makes my job easier since there are no problems with the customers I encounter with. In addition, I also develop online brand strategies for online marketing of e-commerce sites that will enhance the publicity of your business. This will enable your brand to build an identity that customers will always look back to. I am exposed to posting on social media and boosting the business’s marketing, which will enable the company to expand. My experiences allow me to be the perfect candidate for this position to attend to your needs.