Andrew
Bachelor of Science in Marketing Major in Advertising
- 17 years’ experience of Customer Service Representative in a BPO environment with unwavering commitment to provide customer support, build productive relationship and resolve complex issue to gain loyalty of the customers and stakeholders.
- Outstanding in handling Sales and Lead Generation Account.
- Trained in Amadeus GDS and Inhouse reservations system for the travel industry.
- Exposed to collection process, complaints, billing, payment extensions and service requests.
- Understands Credit Fixing/Monitoring and knowledge in interpreting credit reports.
- Exceptional skills are strategic relationship, attentiveness, creatively solving problems and diplomatic.
