Andrew F.

Andrew F.

Andrew F.

Bachelor of Science in Marketing Major in Advertising

IT Solutions -

  • 17 years’ experience of Customer Service Representative in a BPO environment with unwavering commitment to provide customer support, build productive relationship and resolve complex issue to gain loyalty of the customers and stakeholders. 
  • Outstanding in handling Sales and Lead Generation Account. 
  • Trained in Amadeus GDS and Inhouse reservations system for the travel industry. 
  • Exposed to collection process, complaints, billing, payment extensions and service requests.
  • Understands Credit Fixing/Monitoring and knowledge in interpreting credit reports. 
  • Exceptional skills are strategic relationship, attentiveness, creatively solving problems and diplomatic.

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