It’s a well-known fact that many people disregard outsourcing as a feasible alternative due to the inherent risks– communication delays to security risks, associated with offshoring.
However, call centers are located across the globe, with the Filipino offshore outsourcing being extremely prevalent today. With over 1 million agents providing customer assistance and sales to customers in the United States and other western nations, the Philippines call centers have developed into a real “Outsourcing Powerhouse.” There are undoubtedly many reasons why companies and entrepreneurs employ Filipino virtual assistants: Low prices, a long history of ties to the United States, the rise of the Internet, and the Philippines’ large pool of educated and english-speaking agents have all contributed to this. This demonstrates how dependable Call Center Customer Service in the Philippines is.
Suppose you are looking to outsource your customer support. In that case, there are a few reasons why Alliance Global Solutions’ Filipino call center may help you meet your requirements and keep your business running when problems occur in your other centers.
AGS is regarded as a pioneer among many BPO in the Philippines. It is an intelligent business decision to outsource call centers in AGS. AGS has a large selection of Filipino virtual assistants, all of which specialize in various areas. The Filipino virtual assistants of AGS are fluent in English, and other languages, possess a commendable work ethic and provide exceptional customer service.
Alliance Global Solutions’ Filipino call center enhances the quality of US business
Alliance Global Solutions has profound expertise in helping businesses succeed and achieve their own purpose-driven goals by providing a comprehensive customer management solution for small, medium, and big companies. Clients trust AGS’ service throughout the years that will make enterprises thrive; it takes a lot of hands-on experience and skills to ensure their success. Alliance’s Experts have a diversity of expertise in Financials, Investment banking, Business-services, Healthcare, Telecoms, and Government. They have a unique service approach to stand out from the rest of consulting partners. Virtual assistants in the Philippines have been known to serve customers worldwide to reach out to businesses worldwide to improve their customer service, maximize profitability, and boost productivity.
The Services offered by Alliance Global Solutions include Data Entry, Accounting, Call Center Customer Service, and IT Solutions. These are crucial in terms of the success of a business since it works hand in hand with the rest of the services. This is made possible by a team of experts in delivering a customized solution for business clients. Consequently, the team is composed of the best of the best willing to attend to your business needs.
Why Alliance Global Solutions is Phenomenal
- Years of Experience
Alliance Global Solutions has been in the business industry for over a decade. With 15 years of experience in ensuring primary service to businesses, their team is trained and has extensive experience in providing practical solutions for the success and growth of the companies. Serving clients worldwide and delivering efficient results is what makes AGS trustworthy. In addition, AGS’ Filipino virtual assistants have proficiency in assisting clients with telecoms, financial services, and government clients.
- Field of Expertise
AGS has a diversity of expertise in numerous areas, which makes it versatile, especially in business. At Alliance Global Solutions, around 500 companies worldwide have improved the quality and effectiveness of their companies. Additionally, AGS is an avenue for businesses to thrive and provide vital services to their success. The Alliance team is open to industries worldwide in financial services, healthcare, retail, or telecommunications.
- Brand of leadership
Through research and analysis services, Alliance is a leading company that aims to improve businesses’ effectiveness, proficiency, and customer service. AGS has provided service to numerous businesses worldwide in the aspects of customer experience, profitability and productivity. Alliance Global Solutions ensures that Empowering businesses is made possible by aligning its operations and objectives with the clients’ needs.
AGS Call Center can Meet your Customer Service Requirements
- Having a good command of English
When it comes to language, Filipino Virtual Assistants have a significant edge since English is spoken regularly. As a result, the AGS is brimming with employees who can communicate fluently in English.
- An inherent proclivity towards providing excellent customer service
Filipinos have a natural tendency to be friendly and helpful. Moreover, politeness and respect for others are essential characteristics in the Philippines, as they are in some other Asian nations. As a result, the Call Center Customer Service in the Philippines has a natural affinity for customer service.
- Exceptional work ethic
AGS’ employees are always on time, regardless of the weather. They have a solid commitment to their work, and they consistently do well and achieve their goals. To meet their business needs, they work anytime to conform to the client’s time zone. While others do various jobs, alternating shifts allow them to handle many different incoming and outgoing accounts while also keeping up with changing customer demands.
Astonished by the perks of employing virtual assistants in the Philippines? So what are you waiting for? Now is the time to start looking for a Filipino Call Center Customer Service Virtual Assistant.